Privacy Policy

Effective Date: July 17, 2026

PEMS Motors ("PEMS Motors," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us through www.pemsmotors.com ("Website").

This Privacy Policy explains what information we collect, how we use it, when we share it, and your rights regarding your personal information.

Information We Collect

We may collect the following types of information:

Personal Information

When you interact with our Website, place an order, request a quote, create an account, or contact us, we may collect:

  • Name

  • Company Name

  • Billing and Shipping Address

  • Email Address

  • Telephone Number

  • Payment Information (processed securely by our payment providers)

  • Order History

Automatically Collected Information

When you browse our Website, we may automatically collect:

  • IP Address

  • Browser Type

  • Device Information

  • Pages Visited

  • Time Spent on Pages

  • Referring Website

  • Cookie and Analytics Data

How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Respond to inquiries

  • Process payments

  • Improve our Website and services

  • Send order confirmations and shipping updates

  • Send promotional emails (only if you opt in)

  • Prevent fraud and enhance security

  • Comply with legal obligations

Cookies and Tracking Technologies

PEMS Motors uses cookies and similar technologies to:

  • Remember your shopping cart

  • Save user preferences

  • Improve Website performance

  • Analyze Website traffic

  • Personalize your shopping experience

You may disable cookies through your browser settings; however, some Website features may not function properly.

Third-Party Services

We may share information with trusted third parties that assist us in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Marketing platforms

  • Analytics providers (such as Google Analytics)

These providers only receive the information necessary to perform their services and are expected to safeguard your information.

Payment Security

Payment transactions are processed through secure third-party payment providers. PEMS Motors does not store complete credit card numbers on its servers.

Marketing Communications

If you subscribe to our marketing emails, we may occasionally send promotions, product updates, and special offers. You may unsubscribe at any time by clicking the "Unsubscribe" link contained in our emails or by contacting us directly.

Data Retention

We retain personal information only as long as necessary to:

  • Complete transactions

  • Provide customer service

  • Meet legal and tax obligations

  • Resolve disputes

  • Enforce our agreements

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

While no Internet transmission is completely secure, we continually work to protect your information using industry-standard security practices.

Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain data processing or marketing communications

  • Request information regarding how your data is used

To exercise these rights, contact us using the information below.

Children's Privacy

PEMS Motors does not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected, we will promptly delete it.

External Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Any updates will be posted on this page with a revised Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact us:

Website: https://www.pemsmotors.com

Phone: 800.234.5687

Mailing Address:

PEMS
503 S. Shiawassee St.
Corunna, MI 48817

California Privacy Notice

If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to know what personal information we collect, request deletion of certain personal information, request correction of inaccurate information, and opt out of certain uses of your personal information where applicable.

To submit a privacy request, please contact us using the information above.

Consent

By accessing or using www.pemsmotors.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.